SHIPPING & RETURNS

All orders ship for free within the geographical boundaries of Europe.

All prices include VAT.  Non-EU customers may incur additional customs fees/taxes depending on the destination country.  Revo does not have control of these charges.

Revo offers easy returns and exchanges within 30 days; full refunds are available for merchandise purchased from Revo.com. Merchandise purchased from other retailers are subject to those return policies. All returns must be in the original case and in original condition for credit.

While we provide full refund for the merchandise purchased, the buyer is responsible for the cost of the return shipment. There is a €15 charge for returns, which will be deducted from your refund. If you wish to return or exchange an item, please click here.

For orders during a Buy 1, Get 1 promotion, a customer must return both items to receive a refund; otherwise, the order is valid for exchanges only. Partial refunds are not available.

Your order confirmation email includes all the details of your order: order number, shipping method, and shipping and billing address. After your order ships, you will receive a shipping confirmation email with your tracking number. Have any other questions about your order? Please contact Revo Europe Customer Care at cc@revo.com with your order number.

Revo sunglasses are crafted in Italy, Japan and Mauritius.

REVO WARRANTY

All Revo sunglasses are protected under warranty up to two years after purchase, with proof from an authorized Revo dealer. The warranty covers defects in material and craftsmanship, but does not cover normal wear and tear, scratches, alteration, misuse or abuse. Legal rights under applicable Federal and State Laws governing the sale of consumer goods are not affected by this warranty.

Manufacturing defects are any malfunctions or failures in the sunglasses that occur without an external cause, such as:

- Any breakage or cracking at soldering points, end pieces, bridge points, hinge points, temple tips, temple covers, or screw points (without evidence of improper adjustment)
- Hinge anchors that have loosened
- Excessive glue or scratching (from manufacturing only) at hinge points or on other parts of the frame
- Frames that lose their adjustment within 30 days of receipt
- Obvious color fading

*Broken, chipped, cracked, or scratched lenses are NOT a manufacturing defect.

If your sunglasses are under warranty and you'd like to request a repair, please email cc@revo.com and the Customer Care team will help you with next steps.

If your Revos are damaged, simply upload a photo of your shades to receive 20% off a brand new pair of Revo Sunglasses with code REVOUPGRADE20.

At this time we do not offer repairs.

Revo Sonic

Learn more about Revo Sonic, Revo's first audio sunglass. It's equipped with our industry-leading Light Management System™, and paired with Bluetooth audio and state-of-the-art RevoWhisper™ technology.

To power on your Revo Sonic, hold down the Home Button until the power status prompt is heard, and the LED light is flashing blue. Revo Sonic will automatically connect to the last paired device.

To power off, hold down the Home Button until “power off” prompt is heard, and the LED light turns off.

Your sunglasses will automatically power off if placed upside down for 3 minutes.

Make sure Revo Sonic is off. Press and hold the Home Button for 5 seconds until the LED light starts flashing in red/blue and your hear “pairing”.

Turn on Bluetooth connectivity on your device and place your Revo Sonic next to it.

Open Bluetooth settings and connect to “Revo Sonic”.

The LED light will start flashing blue once it is paired to your device.

To pause and play music, tap the upper front corner of the frame. Press the Home Button to skip a song, or double click the Home Button to play the previous song.

To accept a phone call, single press the Home Button or swipe your finger backward along the right temple. To reject a phone call, long press the Home Button or swipe your finger forward along the right temple. To end a phone call click the Home Button.

To accept a second incoming call, single press the Home Button – your current call will be ended. To reject a second incoming call, long press the Home Button.

To increase volume, swipe your finger backward along the right temple. To decrease volume, swipe your finger forward along the right temple. Each swipe will adjust the volume by one level.

Charge your Revo Sonic by connecting the magnetic charging cable to the charging points located on the inside of the temple. Plug the USB connector of the charging cable into the USB port of a charger or computer. The LED light will turn red while charging and turn blue once it is fully charged.

Revo Sonic will turn off while it’s charging. Once you disconnect Revo Sonic from the charger, your sunglasses will turn on and automatically reconnect to the last paired device.

Revo Sonic sunglasses have an IP54 rating, meaning they are
protected against dust and spraying water from all directions. Revo Sonic
cannot be submerged in water.

Revo Sonic Privacy Policy

The Revo Sonic app is owned and operated by Solos Technology Limited, headquartered at Unit 211, 2/F Photonics Centre, No. 2 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T. Hong Kong.

Solos Technology Limited built the Revo Sonic app as a free app. This service is provided to the user by Solos Technology Limited, at no cost and is intended for use as is.

This page informs visitors and users about the policies regarding the collection, use, and disclosure of Personal Information for those using the Revo Sonic app.

If you choose to use the Revo Sonic app, then you agree to the collection and use of information in relation to this policy. The personal information that is collected is used to provide and improve the Revo Sonic app. Your information will not be used or shared with anyone except as described in this policy.

Information Collection and Use

For a better experience, while using the Revo Sonic app, you may be required to provide certain personally identifiable information, including but not limited to email, gender, weight, birth year and location. The information that is requested will be retained by Solos Technology Limited and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Google Play Services

Log Data

We want to inform you that whenever you use the Revo Sonic app, in a case of an app error, information and data is collected (through third party products) on your phone, called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using the Revo Sonic app, the time and date of your use of the Revo Sonic app, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

The Revo Sonic app does not use “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse Revo Sonic’s cookies, you may not be able to use some portions of the app.

Service Providers

Solos Technology Limited may employ third-party companies and individuals due to the following reasons:

To facilitate their service;
To provide the service on their behalf;
To perform service-related services; or
To assist Solos Technology Limited in analyzing how their service is used.

We want to inform users of the Revo Sonic app, that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on Solos Technology Limited’s behalf. However, third party services are obligated not to disclose or use the information for any other purpose.

Security

Your trust is valued in providing us and Solos Technology Limited with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

The Revo Sonic app may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by Revo or Solos Technology Limited. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

The Revo Sonic Privacy Policy does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case that a child under 13 has provided personal information, the information is immediately deleted from Solos Technology Limited’s servers. If you are a parent or guardian and you are aware that your child has provided personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@revo.com.

Customer Care

We love to hear from our customers. You can contact Revo Europe Customer Care 24/7:

- Email: cc@revo.com

Unfortunately for the time being this service is only offered in the US - let customer service know at cc@revo.com to register your interest.

Please email cc@revo.com for more information and read our resale policy here: Revo Resale Policy

We have replacement parts for many of our frames. To inquire, please email Revo Europe Customer Care at cc@revo.com

Promotional codes cannot be combined with any other promotions or discounts and may have an expiration date, as indicated at the time of issuance. Promotions can only be redeemed at Revo.com toward the purchase of products available thereon. They cannot be applied to any previously placed orders or for lens repair or upgrade program orders.

Please note that sale items are excluded from all promotions.

If you return an item purchased using a Promotion, the amount paid using a Promotion will not be reissued to you and will not be eligible for redemption against subsequent orders. Revo limits one promotional code per order, person and/or per household and reserves the right to add, remove, or modify terms on any promotions without prior notice. If we suspect misuse of a Promotion, it may be suspended or terminated. Other restrictions may apply.

We do not offer gift cards at this time.

Lens technology

It's easy to clean your Revos. You can wipe them with the microfiber sunglass pouch, or rinse them with soap and temperate water. Avoid using hot waters or abrasives as they can damage the lenses.

The measurements, provided in millimeters, indicate the size of the frame: width of lens-width of bridge-length of temple.

The Revo Light Management System (LMS)™ is our proprietary light-protection technology that manages the full spectrum of light—blocking out the bad light and allowing in the good. All Revo lenses are 100% polarized, selectively filtering all light in the color spectrum, particularly Blue light/HEV light, and also protecting against glare while still allowing you to view screens, watches, etc.

- Revo Blue Water lenses block 89% of visible light and have 94% Blue light/HEV light protection.

- Revo Evergreen lenses block 87% of visible light and have 96% Blue light/HEV light protection.
- Revo Graphite lenses block 87% of visible light and have 91% Blue light/HEV light protection.
- Revo Terra lenses block 85% of visible light and have 95% Blue light/HEV light protection.
- Revo Spectra lenses block 85% of visible light and have 95% Blue light/HEV light protection.
- Revo Champagne lenses block 86% of visible light and have 95% Blue light/HEV light protection.
- Revo Drive lenses block 85% of visible light and have 91% Blue light/HEV light protection.
- Revo Blue lenses block 91% of visible light and 95% Blue light/HEV light protection.
- Revo Smoky Green lenses block 90% of visible light, and 93% Blue light/HEV light protection.
- Evergreen photochromic visual light transmission range: 57% -> 89%
- Blue Water photochromic visual light transmission range: 69% -> 91%

All Revo lenses block 100% of UVA, UVB, and UVC light and have 99% polarized lens efficiency.

Designed to bring Revo’s iconic NASA lens technology to the slopes, the Revo SuperNova+ lens is a cutting-edge Photochromic Serilium+ goggle lens with Revo’s signature Light Management System™ built in.

Revo’s SuperNova+ Goggle lens technology blocks 68% of light in its neutral state. When the technology is activated, it automatically darkens to block 88% of light.

Serilium/Serilium+ lenses offer amazing impact-resistance and a lightweight feel while a Crystal glass lens is celebrated for its optical quality and scratch-resistance. All Revo lenses are polarized, feature the Light Management System™ and offer Blue light protection.

Serilium+ is a next generation featherlight, impact-resistant lens with stunning clarity. It is BPA and DEP-free with a High ABBE number of 52 for a refractive index close to glass.  It is also ANSI Z87.1 impact-resistant.

Crystal glass lenses are scratch-resistant and ground and polished to the same standard as a camera lens. Revo Crystal glass lenses are up to 20% lighter than traditional glass lenses and offer unsurpassed clarity without distortion.  The Crystal glass lens is Revo's latest lens tech advancement in which the mirror coating is encapsulated and protected within two layers of glass.

The Revo Eco collection features sunglasses crafted of a bio-acetate frame material that is completely organic, plant-based, sustainable, and biodegradable.

Revo SuperFlex™ is a flexible frame material and is available in both plastic and metal for next level durability. It absorbs impact, rendering the frames nearly indestructible.